Cancelation Policy

In the past, we have always trusted our clients as we would any relationship and an agreement to follow through was enough for us.  We understood that things arise and plans change and we trusted our clients to take it upon themselves to make things right by having another date in mind or a check in the mail before canceling their trip.  As we have grown and as I have added more guides to the roster (who depend on the trips and the income from it), this policy is no longer feasible.  We have experienced a less than acceptable amount of last minute cancellations this year without any effort on the part of the customer to immediately rebook or compensate the guides for their lost time. These are days we cannot get back and were unable to book another customer.  For this reason, any new bookings will require a credit card number to hold the spot.  Any cancellation before 30 days out will receive no charge, after 30 days a 50% charge will be placed on the card. If the trip is canceled less than 7 days out, the customer will be responsible for 100% of the cost of the trip.  Customers will be required to agree to this policy when booking the trip and will be called after booking for the credit card number to hold the spot.